before macworld this year i wrote about zagg's mobile brick charger the 'zaggsparq'. a couple of days later i noticed that the charger wasn't working properly. the brick itself could and maintain a charge; however, the usb out ports were not transferring the charge to my iphone. 

after the little finicking i could do with the charger i decided to call zagg's customer support in regards to this issue. turns out that the model of the zaggsparq i just purchased was already discontinued. while their customer support has sent email to customers regarding the unit's defects who have registered the unit on their website, i have not received such email, even though i registered the unit on their website. i found out the reason for this was that i purchased the unit through a third party.

zagg was gracious enough to honor the warranty for my defective unit and the new unit should arrive sometime this month.

this post is simply a shout out to zagg and their solid customer care and to warn those that are interested in purchasing a zaggsparq to not buy any through a third party. more than likely at least a few are still stocking defective models.